WHO WE ARE

Mecan is an online B2B2C marketplace specifically catered for all buyers and sellers. It’s a service platform for sellers to position and market their businesses (products & services), for buyers to obtain authentic products with a competitive pricing especially in bulk purchases.

WHAT WE DO

Mecan does not hold or sell any products or services, but is a complete servicing platform in connecting buyers and sellers under one roof. Our team sources for quality products which are import-export ready, as well as provide complete solutions which include payment settlement, logistics, custom clearance and doorstep delivery.

REASONS TO CHOOSE MECAN

Seller:

· Wide Domestic & International Business Opportunities

· Complete Trading Platform

· Scale New Boundaries for your Business (via Cross Border Trade)

· Free & Easy Export System

Buyer:

· Authentic & High-Quality Products to be Sourced

· Complete Trading Platform

· Competitive Pricing

· Free & Easy Import System

SELL WITH US

Kindly register yourself through our platform at mecan.trade. If you have more concerns before joining us as a seller, you are more than welcomed to get in touch with us at seller@mecan.trade.

BUY WITH US

Kindly register yourself through our platform at mecan.trade. If you have more concerns before joining us as a buyer, you are more than welcomed to get in touch with us at seller@mecan.trade.

PAYMENT

Payments are to be made to Mecan’s via payment gateway provided in our marketplace. It supports all range of payment options including online banking FPX, credit & debit cards, and as well online transfer. If you have more concerns in payment, you are more than welcomed to get in touch with us at customercare@mecan.trade.

ORDER MANAGEMENT

Sellers and buyers can always retrieve their orders in user panel provided in our marketplace. For more order management & enquiries, please contact us at customercare@mecan.trade.

DISPUTES & REFUND

For disputes & refund related enquiries, please contact us at customercare@mecan.trade (Monday to Friday, GMT+8 9pm – 6pm). We will get back to you at your enquiries according to your raised request.

CONTACT US

· Mecan General Line: +603 86572288 (Monday to Friday, GMT+8 9pm – 6pm).

· Customer Care Line: +603 86572222 (Monday to Friday, GMT+8 9pm – 6pm).

· Customer Care Email: customercare@mecan.trade.